Telecaller

Telecaller Job Description

A Telecaller is responsible for communicating with customers over the phone to promote products/services, handle inquiries, and generate sales or leads.

Key Responsibilities

• Make outbound calls to potential or existing customers.

• Explain company products or services clearly.

• Answer incoming calls and respond to customer queries.

• Generate leads and set appointments for the sales team.

• Maintain customer records and update databases.

• Follow up with customers for feedback or sales closure.

• Meet daily/weekly call targets and sales goals.

Required Skills

• Good communication and interpersonal skills.

• Basic computer knowledge.

• Ability to handle rejection and stay motivated.

• Persuasive and convincing ability.

• Active listening skills.

• Fluency in local language(s) and basic English (preferred).

Qualifications

• Minimum: High school diploma (12th pass).

• Graduation is an added advantage.

• Freshers and experienced candidates can apply.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.