Telecaller

We are looking for a dedicated and result-oriented Debt Recovery Telecaller to join our team. The role involves contacting customers with overdue payments, negotiating repayment plans, and ensuring timely collections while maintaining a professional and respectful approach.

📞 Key Responsibilities:

• Make outbound calls to customers for pending payments

• Follow up on overdue accounts and ensure timely recovery

• Explain payment options and negotiate settlements

• Maintain accurate call records and update CRM systems

• Handle customer queries and provide proper resolutions

• Achieve daily/weekly/monthly collection targets

• Escalate critical cases to the concerned team when required

🎯 Requirements:

• Good communication skills (Hindi/English + regional language preferred)

• Strong negotiation and convincing ability

• Basic computer knowledge (Excel, CRM tools)

• Ability to handle pressure and meet targets

• Prior experience in collections/recovery/BPO is a plus

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 5 years of experience.