A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,200 /నెల*
Mcs Technologies & It Solutions Private Limited
అన్నా నగర్ ఈస్ట్, చెన్నై
₹200 incentives included
కస్టమర్ మద్దతు / టెలికాలర్ లో ఫ్రెషర్స్
Full Time
We are looking for a Telecaller to join our team at Mcs Technologies & It Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹15000 - ₹18200 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass to Degree and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
