టెలికాలర్

Tele calling Executive

Company: Matchpoint GPS Ltd

Location: Goregaon, Mumbai

Job Role:

Handle outbound calls to existing customers for subscription renewals and payment follow-ups. Explain renewal details and ensure timely payment collection.

Key Responsibilities:

• Make outbound calls for subscription renewal

• Inform customers about validity, renewal plans, and charges

• Follow up on pending renewal payments

• Guide customers on payment modes and process

• Update call status, customer interaction, and payment details in CRM/Google Sheets

• Address customer queries related to subscriptions and services

• Achieve daily calling and renewal targets

Requirements:

• 10th/12th pass (Graduates preferred)

• Good Hindi communication (English/Hindi/Telugu)

• Prior Experience (2-3 year) in telecalling, renewals, or payment follow-ups preferred

• Good negotiation and renewal-closing skills

• Basic computer knowledge (Google Sheets

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.