టెలికాలర్

Job Description -

Bengali Voice Process (Telesales)

WORK FROM OFFICE

NEED TO JOIN IMMEDIATELY

FRESHERS CAN APPLY

Qualification:- Graduation

Age:- Below 34 years

Experience:- Fresher to 6 years

Permanent Job

Fixed Salary + Incentive

Monday to Saturday Working

Sunday Fixed Weekly Off

General Shift (9:30 am to 6:30 pm)

Salary on time

Walk-in Interview (Venue Details):-

Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.

CONTACT PERSON: -

Aditi Ghosh :- 7074475767 (CALL/WHATSAPP)

Role Overview: -

The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Role & responsibilities:-

1. Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

2. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.

3. Explaining the product features in detail and how to use the packages.

4. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

5. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements

Functional:-

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Behavioral:-

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Perks and benefits:-

On time salary every month of 30th/31st

Sales incentive.

PF, ESIC, Gratuity facilities.

Every year salary increment & promotion.

Leaves benefits.

Learning & development continuous training facilities.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 2 years of experience.