A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
13,000 - 15,000 /నెల
Magnum Mem Private Limited
Misrod, భోపాల్
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
फुल टाइम
Job Title: Customer Support Executive
Company Magnum Group
Location: Ground Floor, Besides HDFC Bank, Chinar Incube Business Centre, Hoshangabad Road, Bhopal (M.P.)
Position: Customer Support Executive
Salary: ₹13,000 – ₹15,000 per month
Contact Person: Shweta Agarwal
Contact Number: 9685097569
About the Role
Magnum Group is seeking highly motivated and dedicated individuals to join our team as Customer Support Executives . In this role, you will manage customer inquiries through both voice and chat support channels, ensuring high levels of customer satisfaction and providing timely solutions.
Key Responsibilities
• Professionally handle customer inquiries via calls and chat platforms.
• Provide accurate and timely information to customers.
• Effectively resolve customer issues or escalate them to the relevant team.
• Maintain detailed records of customer interactions in the CRM system.
• Achieve daily/weekly quality and productivity targets.
• Ensure a consistently positive customer experience with every interaction.
Required Skills
• Strong communication skills (Proficiency in Hindi; basic English preferred).
• Comfort in handling both chat and voice processes.
• Basic computer skills (typing, email management, MS Office).
• Strong problem-solving abilities and patience in customer interactions.
• A positive attitude with a willingness to learn and adapt.
Qualifications
• Minimum of a high school diploma (12th pass); Graduation is preferred.
• Both freshers and experienced candidates are welcome to apply.
Work Type
• Full-Time (On-site)
• Chat + Voice Process
Why Join Us?
• Competitive salary with fixed pay and potential growth opportunities.
• A supportive and professional work environment.
• Skill development in customer support and communication.
Job Type: Full-time, Fresher
How to Apply
Interested candidates can apply by calling or sending a WhatsApp message to:
Shweta Agarwal
Contact Number: 9685097569
