A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 30,000 /నెల
Lords Mark Biotech Private Limited
థానే వెస్ట్, ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 2 - 6 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Job Title: Tele caller
Job Summary:
A Tele caller is responsible for making outbound and receiving inbound calls to promote products or
services, generate leads, provide information, and support customers. The role requires excellent
communication skills and the ability to handle customer inquiries effectively.
Key Responsibilities:
• Make outbound calls to prospective or existing customers.
• Answer incoming calls and respond to customer inquiries.
• Explain products or services and provide relevant information.
• Generate leads and schedule appointments for the sales team.
• Maintain accurate records of calls and customer details in the system.
• Follow up with customers to ensure satisfaction or close sales.
• Meet daily/weekly/monthly call and sales targets.
• Handle customer complaints and escalate issues when necessary.
Required Skills:
• Good verbal communication skills.
• Basic computer knowledge.
• Strong persuasion and negotiation skills.
• Good listening skills.
• Customer-focused attitude.
Qualifications:
• Bachelor’s degree preferred.
