A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
14,000 - 25,000 /నెల
Job Farms
రాజేంద్ర ప్లేస్, ఢిల్లీ
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 4 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities
Payment Recovery: Contact customers to recover overdue payments via dialer, Phone email, or other communication channels.
Relationship Management: Maintain a professional and empathetic approach while addressing customer concerns and queries.
Negotiation: Develop and negotiate payment plans to resolve outstanding balances. Dispute Resolution: Investigate and resolve payment discrepancies or disputes promptly.
Record-Keeping: Accurately document all customer interactions and agreements in the CRM system.
Compliance: Adhere to company policies, legal regulations, and ethical standards during all interactions.
Reporting: Provide regular updates on collection progress and escalate unresolved issues when necessary.
