A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 28,000 /నెల
It Company
లోయర్ పరేల్, ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 36 నెలలు అనుభవం
ఫుల్ టైమ్
Role and Responsibilities
• Make outbound calls to potential and existing customers to promote services
• Handle inbound customer inquiries and provide accurate information
• Achieve daily/weekly/monthly calling and lead generation targets
• Maintain and update customer information on CRM/system
• Conduct timely follow-ups through calls, emails, or WhatsApp
• Identify customers’ needs and suggest appropriate offerings
• Coordinate with the sales team for lead conversion
• Ensure excellent customer experience and satisfaction
Required Skills & Competencies
• Excellent verbal and written communication
• Confident, persuasive, and customer-centric approach
• Ability to handle objections and work under target pressure
• Good listening skills and problem-solving ability
• Computer knowledge (MS Office, CRM)
• Self-motivated team player with a positive attitude
