Inventive Software Solutions Pvt. Ltd. (ISSPL) is a well-established company operating in power utility domain across India. We specialize in Metering, Billing, RMS, MRI analysis for Electricity, Water and Gas domains.
ISSPL is looking for the role of Tele-Caller.
Reporting department: Administration
Location: Noida
Job Overview:
We are looking for a motivated and energetic Tele-caller to join our team. This role involves making outbound calls to potential customers/employees, handling inbound inquiries, and maintaining a positive customer experience.
Job Responsibilities Include:
·Make outbound calls to prospective customers/employees.
·Answer incoming calls and resolve employee queries professionally
·Provide information clearly and accurately
·Maintain records of calls
·Follow up with customers/employees for feedback or updates
·Understand customer/employee needs and handle objections effectively
·Coordinate with other departments for smooth customer handling or employee queries.
Required Skills & Qualifications:
· Minimum qualification: Graduate (any stream)
· Proven experience as tele-caller or in a similar role is a plus
· Excellent communication skills in [languages required – Hindi, English]
· Basic computer knowledge
· Good listening and interpersonal skills
· Ability to work under pressure and meet targets
Workdays - Mon- Sat
Shift timing - 9:30 AM- 6:30 PM
Intrested candidate can share their CVs on abhishek.r@insolutions.in