Telecaller

Job Title: Telecaller – Collection Process (Insurance)

Company: IndiaFirst Life Insurance

Location: Malad Maharashtra

Joining Date: 5th May 2026

Job Overview

We are hiring Telecallers for the Collection (Due Reminder) process with IndiaFirst Life Insurance. The role involves contacting customers to remind them of premium dues, ensuring timely renewals, and assisting with the payment process.

Open Positions (Language Requirement)

Hindi/English – 5 positions

Telugu – 2 positions

Bengali – 1 position

Malayalam – 1 position

Assamese – 1 position

Kannada – 2 positions

Key Responsibilities

Call customers for premium due reminders

Educate customers on the importance of policy renewal

Explain policy benefits and consequences of delayed payments

Assist customers in completing payment processes

Maintain accurate call records in the system

Achieve daily call volume and collection targets

Eligibility Criteria

Minimum qualification: HSC (12th Pass) or above

Minimum 6 months experience in Telecalling / BPO / Call Center

Freshers with strong communication skills can apply

Good communication skills (as per language requirement)

Target-driven and comfortable working under pressure

Salary & Benefits

₹14,000 – ₹20,000 Net (based on experience)

Performance-driven role (target-based environment)

Shift Timings

09:00 AM – 06:00 PM

10:00 AM – 07:00 PM

Weekly Off

Rotational week off

Sunday is a working day

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.