టెలికాలర్

Job Overview

We are looking for Customer Support Executives with at least 1 year of experience in handling inbound and outbound customer calls. Candidates must be fluent in Kannada and should have good communication skills, customer-handling abilities, and experience working in a target-based voice process.

Key Responsibilities

• Handle inbound customer calls and resolve customer queries.

• Make outbound calls for customer follow-ups and service-related requirements.

• Communicate with customers in Kannada and understand their concerns.

• Provide accurate information about products and services.

• Handle customer complaints professionally and ensure customer satisfaction.

• Achieve daily, weekly, and monthly calling targets.

• Maintain good call quality and customer service standards.

• Follow up with customers to ensure proper resolution.

Required Skills

• Minimum 1+ year of experience in a customer support voice process.

• Kannada-speaking skills are mandatory.

• Experience in both inbound and outbound calling.

• Good verbal communication and customer-handling skills.

• Experience in a target-based calling environment.

• Ability to handle high call volumes.

Important Requirements

• Only voice process experience is required.

• Candidates must have handled both inbound and outbound calls.

• Chat and email process experience alone will not be considered.

• Must be comfortable working with calling targets.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.