A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 25,000 /నెల
Bbg India Developers Llp
కెపిహెచ్బి, హైదరాబాద్
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Handle customer calls and address service-related queries efficiently.
Document all interactions in the support system with clarity and accuracy.
Escalate unresolved issues to the appropriate internal teams and follow up for timely resolution.
Maintain a polite, professional, and empathetic tone in all customer interactions.
Provide feedback and suggestions to improve the support process and customer experience.
Requirements:
Excellent verbal communication skills
Strong interpersonal and listening skills with a customer-centric attitude.
Ability to handle difficult conversations with patience and empathy.
Basic computer knowledge
Prior experience in a call center or customer service role is an advantage
