A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /నెల
Assistfin Technologies Private Limited
సాహిబాబాద్ ఇండస్ట్రియల్ ఏరియా సైట్ 4, ఘజియాబాద్
కస్టమర్ మద్దతు / టెలికాలర్ లో 1 - 5 ఏళ్లు అనుభవం
Full Time
A Telecaller – Collection Executive is responsible for contacting customers to remind them of pending or overdue payments, resolving payment-related queries, and ensuring timely collection while maintaining a professional and customer-friendly approach.
Key Responsibilities
Make outbound calls to customers regarding pending or overdue payments.
Follow up on payment commitments and ensure timely collection.
Maintain accurate records of customer interactions and payment status in the system.
Explain outstanding dues, loan details, and any applicable charges to customers.
Handle customer queries and provide appropriate solutions.
Coordinate with the internal team for escalations or complex cases.
Follow company policies and adhere to compliance guidelines during every call.
Maintain professionalism and handle customers politely, even in difficult situations
