Telecallers for loan and credit card agents handle outbound and inbound calls to promote financial products, generate leads, and assist customers in India. They focus on sales targets, customer queries, and compliance with financial regulations.
Key Responsibilities
• Make outbound calls to potential customers to pitch loan products, explain eligibility, interest rates, features, and documentation requirements.
• Promote credit card offers, handle inquiries, overcome objections, and close sales while maintaining call records and CRM updates.
• Follow up on leads, verify documents for loans, achieve daily/monthly targets (e.g., 100 calls/day), and provide customer support.