A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 20,000 /నెల
Aadhya Consultancy And Services
సకినాకా, ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
We are looking for a Telecaller Inbound to join our team. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves book the doctor appointments of the patients. Candidates must be open to a 6 days working week during the Rotational shift (Only Day shift) and Rotational weekoff.
