Telecaller Executive

Job Title: Tele Caller Executive

Job Overview:

We are looking for a motivated and result-oriented Tele caller Executive to join our team. The candidate will be responsible for making outbound calls, handling inbound inquiries, generating leads, and maintaining customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers

• Handle inbound calls and respond to customer queries

• Explain products/services and persuade customers to purchase or take action

• Generate leads and set appointments for the sales team

• Maintain a database of customer information and call records

• Follow up with customers regularly

• Achieve daily/weekly/monthly call and sales targets

• Resolve customer complaints and provide appropriate solutions

Required Skills & Qualifications:

• Good communication skills (verbal and listening)

• Basic computer knowledge (MS Office, CRM tools)

• Ability to handle rejection and remain motivated

• Strong persuasion and negotiation skills

• Customer-focused attitude

• Minimum qualification: 10+2 / Graduate (preferred)

Experience:

• Fresher or 0–2 years of experience in tele calling, customer service, or sales

Working Conditions:

• Office-based

• Rotational shifts may be required

Key Performance Indicators (KPIs):

• Number of calls made per day

• Conversion rate (leads to sales)

• Customer satisfaction level

• Target achievement

Salary Range:

• ₹10,000 – ₹15,000 per month)

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with Freshers.