Job description
Key Responsibilities:
Handle customer inquiries via phone, email, and chat.
Resolve customer issues promptly and professionally.
Provide accurate information about products and services.
Maintain customer records and update support tickets.
Ensure high levels of customer satisfaction.
Requirements:
Excellent communication and problem-solving skills.
Basic computer proficiency.
Ability to handle customers with patience and professionalism.
Prior customer support experience is an advantage.
Minimum qualification: Graduate/12th Pass.