A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 25,000 /నెల
Victa Earlyjobs Technologies Private Limited
మహదేవపుర, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 12 నెలలు అనుభవం
ఫుల్ టైమ్
📍 Location: Bangalore – Hoodi
(Opposite Tata Showroom, Brookefields Road, Doddanekundi, Phase 2, Garudachar Palya, Mahadevapura, Bengaluru – 560048)
Tele Collections Executive – Personal Loan & Business Loan Collections
Key Responsibilities:
Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
Follow up with customers regarding pending EMI payments and ensure timely collections
Negotiate repayment plans and resolve payment-related concerns professionally
Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems
Coordinate with field collection teams and backend operations for effective account resolution
Ensure compliance with collection processes, company policies, and quality standards
Address customer queries, escalations, and disputes with empathy and professionalism
Achieve daily, weekly, and monthly collection targets
Eligibility Criteria:
Minimum 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within NBFC/BFSI industry
Excellent communication and convincing skills
English Hindi
English Telugu
English Kannada but with sales experience
Strong negotiation, interpersonal, and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Graduate in any discipline
Age Limit: Below 30 years
Salary & Benefits:
💰 Salary: Up to 3.5 LPA + Attractive Incentives
