Job Title: Telecaller (Query Resolution)
Location: Malviya Nagar
Industry: Event Management
Job Type: Full-time
Experience: Freshers can also apply
Salary: 15k-18k
Job Description:
We are looking for a Telecaller with excellent English communication skills to join our event management team. The candidate will be responsible for handling customer queries and professionally providing accurate information.
Key Responsibilities:
Handle inbound and outbound calls
Resolve customer queries efficiently
Provide information about services and events
Maintain call records and follow-ups
Ensure a positive customer experience
Requirements:
Excellent English communication skills (mandatory)
Good listening and problem-solving skills
Basic computer knowledge
Positive and professional attitude
Working Hours:
9:30 AM – 6:30 PM
Fixed working schedule
Additional Information:
No sales target
Focus on query handling and customer support