Technical Support Associate

Job Description – Customer Service Associate

Location: Bangalore
Work Mode: Work From Office
Package : 45k upto 50k

Job Overview

We are hiring Customer Service Associates for Accenture. The role involves assisting customers, answering their queries, providing accurate information, and resolving issues professionally.

Roles & Responsibilities

• Handle customer queries through calls, emails, or chat, depending on the assigned process.

• Provide accurate information and resolve customer concerns.

• Maintain good communication and customer satisfaction.

• Follow company guidelines and meet performance targets.

• Update customer details and maintain records in the system.
  

Skills Required

• Good communication skills in English.

• Basic computer knowledge.

• Customer-focused attitude and problem-solving skills.

• Willingness to work in rotational shifts, if required.

• Ability to work in a team.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 2 years of experience.