Hi!
We are Hiring!!!
Job Title : Semi Process Executive - Insurance Claims
Location : Rasoolpura, Hyderabad
Job Type : Full-time, Rotational Shifts (last shift time is 02:30 pm to 11:00 PM)
Responsibilities:
• Handle customer queries on insurance claims through calls, email, and chat.
• Provide updates on claim status, required documents, and payment timelines.
• Identify complex cases and escalate to the appropriate department.
• Maintain accurate interaction records and stay updated on claim policies and procedures.
Key Requirements:
• Education: Intermediate/Any graduate.
• Experience: 0.8 - 2 years in any voice process.
• Skills: Excellent verbal communication in English, Hindi, Telugu; strong problem-solving skills and attention to detail.
Training: Comprehensive training on insurance products and processes provided.