A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
17,000 - 22,000 /నెల
Dezire Hr Services
హెచ్ఎస్ఆర్ లేఅవుట్, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 3 ఏళ్లు అనుభవం
ఫుల్ టైమ్
🎉 WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVE (SEMI VOICE PROCESS)🎉
💼 Job Role: Customer Support Executive
📞 Process: Semi-Voice (Calls, Chats & Emails)
📍 Work Location: HSR Layout, Bengaluru
📝 Job Description
We are hiring enthusiastic and customer-focused candidates for the Semi-Voice Process at FamPay. Candidates will handle customer queries through calls, chats, and emails, provide accurate solutions, and ensure excellent customer satisfaction. 🌟
🔑 Key Responsibilities
✅ Handle customer queries through incoming calls, chats, and emails.
✅ Understand customer concerns and provide suitable solutions.
✅ Resolve customer complaints professionally.
✅ Escalate complex issues to the concerned team when required.
✅ Maintain records of customer interactions and follow-ups.
✅ Coordinate with internal teams for timely issue resolution.
✅ Ensure high customer satisfaction and service quality.
🎓 Eligibility Criteria
🔹 Prior experience in customer support or a semi-voice process is preferred.
🔹 Freshers may apply, subject to company requirements.
🔹 Excellent communication skills in English and Hindi are mandatory.
🔹 Good listening, writing, and problem-solving skills.
🔹 Ability to multitask and manage time effectively.
🔹 Customer-friendly attitude and a willingness to learn.
💰 Salary & Benefits
💵 In-Hand Salary: ₹18,000 – ₹27,000 per month for experienced candidates.
🎯 Attractive performance-based incentives.
📈 Salary depends on experience and interview performance.
🕒 Work Details
⏰ Shift Timings: Day shift for female candidates; rotational shifts for male candidates.
📅 Working Days: 6 days a week.
🗓️ Weekly Off: 1 rotational day off.
🚕 Cab Facility: Not provided.
🏢 Work Mode: Work from office.
📍 Location: HSR Layout, Bengaluru.
📲 HR Contact Details
👤 Contact Person: Lokesh – HR
📞 Phone: 9164244477
📧 Email: lokeshk.dhrs@gmail.com
🚀 Interested candidates can contact HR Lokesh for more details and interview information.
