సెమీ నాన్ వాయిస్ ప్రాసెస్ ఎగ్జిక్యూటివ్

Customer Support Executive (Non-Voice Process)

Experience Required: 0 - 1 Years (Freshers Eligible)

​Monthly Salary: ₹18,750 - ₹25,000 / month (₹2.25 LPA - ₹3.0 LPA)

​Work From Home: No (Work from Office)

​Gender: Any

​Shift Timings: Rotational Shifts (Predominantly Night Shifts)

Hiring immediate joiners for a Non-Voice Process role at our Chennai office. If you have excellent communication skills and are looking to start or grow your career in customer support, this is a great opportunity!

Key Responsibilities:

​Handle and resolve customer queries and requests efficiently through non-voice channels (email/chat).

​Provide accurate information and troubleshooting steps to customers within defined turnaround times (SLA).

​Accurately document customer interactions and maintain updated records in the database.

​Strictly adhere to company policies, quality guidelines, and standard operating processes.

​Escalate complex issues to the appropriate support teams when necessary.

​Candidate Requirements:

​Experience: 0 to 1 year (Freshers with excellent skills are welcome).

​Skills: Must have excellent verbal and written communication skills.

​Availability: Must be an immediate joiner (ready to join this month).

​Flexibility: Must be comfortable working a 5-day work week with rotational shifts, including predominantly night shifts.

​Perks & Benefits:

​5-day work week.

​Two-way cab facility provided (up to a 25km radius from the office, based on shift timings).

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• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.