A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
25,000 - 35,000 /నెల
Gi.en Penta Hi-tech India Private Limited
నాగర్భావి, బెంగళూరు
కస్టమర్ మద్దతు / టెలికాలర్ లో 2 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
A Sales & Service Coordinator manages the intersection of client needs and operational workflows, handling administrative tasks, customer inquiries, and order processing to support sales and after-sales service. They ensure smooth communication, maintain customer records, prepare reports, and coordinate scheduling to improve efficiency and customer satisfaction.
Key Responsibilities
Sales Administration: Processing orders, preparing quotations, invoices, and managing customer contracts.
Customer Support: Acting as the primary point of contact for inquiries, complaints, and product information.
Coordination & Scheduling: Scheduling service appointments, installations, or follow-ups and liaising with technical teams.
Data Management: Maintaining accurate customer records, updating CRM systems, and generating sales/service reports.
Relationship Management: Following up with clients after sales to ensure satisfaction and provide ongoing support.
Required Skills and Qualifications
Communication: Excellent verbal and written skills for client interaction and team coordination.
Organization: Strong administrative, logistical, and multi-tasking abilities.
Software Proficiency: Experience with Microsoft Office Suite.
Problem-Solving: Ability to handle issues swiftly, such as scheduling conflicts or service complaints.
