సేల్స్ ఎగ్జిక్యూటివ్

We are looking for a Sales Executive to join our team at Gsv Polymers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹20,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and payment follow-ups through google sheets and FMS.

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

• Created ASNs on SAP Portal to ensure accurate dispatch documentation

• Managed incoming and outgoing emails and calls; coordinated customer and logistics meetings .

• Maintained warehouse buffer inventory using Google Sheets & Followed up regularly with internal teams and customers via email and phone

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 2 - 5 years of experience.