· Sales Administration: Manage customer accounts, update CRM systems, and prepare sales documents.
· Client Communication: Handle inquiries, confirm orders, and resolve basic service issues.
· Order Processing: Process orders, coordinate with logistics, and track deliveries.
· Sales Reporting: Generate sales reports and performance metrics for management.
· Meeting Coordination: Organize sales meetings, client visits, and promotional events.
· Record Keeping: Maintain accurate records of client interactions and transactions.
· Lead Support: Help qualify leads, schedule meetings, and nurture sales prospects.
· Problem Resolution: Address minor client issues and escalate complex concerns.