A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 30,000 /నెల
Foggers India Private Limited
సెక్టర్-19 వాశి, నవీ ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 2 - 5 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Primary Skills Required:
• Customer Satisfaction and Customer Service Skills
• Effective Communication Skills
• Administrative Assistance Capabilities
• Analytical Skills
Key Responsibilities:
• Customer Relationship Management: Handle inbound and outbound customer inquiries via phone, email, and chat. Ensure timely and professional communication with both prospective and existing clients.
• Sales Coordination: Assist the sales team in tracking and processing orders, preparing sales quotes, and maintaining up-to-date sales records.
• Post-Sales Support: Manage customer concerns, troubleshoot issues, and ensure customer satisfaction with timely resolutions.
• Client Follow-Up: Regularly follow up with customers post-purchase to ensure satisfaction and offer support with product usage or additional purchases.
• Assisting with Sales Campaigns and Promotions.
• Reporting: Prepare weekly and monthly sales and customer service reports for management review through sales report.
