The Sales Admin / Sales Coordinator is responsible for providing administrative and operational support to the sales team. This role ensures smooth coordination between the sales team, customers, and internal departments by managing documentation, reports, order processing, and communication.
Key Responsibilities:-
Sales Support
Assist the sales team with daily administrative tasks.
Prepare and maintain sales reports, quotations, and proposals.
Coordinate with the sales team regarding client requirements and follow-ups.
Order Processing
Process customer orders and ensure timely entry in the system/ERP.
Track order status and coordinate with logistics or warehouse for delivery.
Customer Coordination
Communicate with customers for order confirmation, delivery schedules, and documentation.
Handle customer queries and provide necessary support.
Documentation & Records
Maintain proper records of sales orders, invoices, and customer data.
Ensure all sales-related documents are updated and filed properly.
Reporting
Prepare daily, weekly, and monthly sales reports.
Maintain MIS reports for management review.
Internal Coordination
Coordinate with accounts, warehouse, and operations departments for smooth sales execution.
Assist in resolving order or delivery-related issues.
Data Management
Update customer details, pricing, and order information in ERP/CRM systems.
Maintain sales databases accurately.
Required Skills:-
Good communication and coordination skills
Basic knowledge of MS Excel, Word, and Email communication
Ability to manage multiple tasks
Good organizational and documentation skills
Basic understanding of sales process and customer handling
Qualification:-
Graduate in Commerce / Business Administration / Any discipline