• Handle customer calls, enquiries, and emails.
• Prepare quotations and sales orders.
• Coordinate with the sales team and customers.
• Follow up on quotations, orders, payments, and deliveries.
• Coordinate with accounts, stores, and dispatch teams.
• Maintain sales records and prepare basic reports.
• Update customer and order details in Excel/ERP.
• Support the sales team in day-to-day activities.