We are looking for a Sales Administrative Manager to oversee the operational, logistical, and administrative activities supporting the Sales function. The role involves managing sales order processing, inventory coordination, stakeholder communication, reporting, and ensuring smooth day-to-day operations across multiple departments.
You will serve as a key link between the Sales team and departments like Procurement, Warehouse, Logistics, Customer Support, IT, and Accounts to ensure seamless order execution and operational efficiency.
Key Responsibilities
Sales Order & Procurement Coordination
Verify and validate all Sales Orders for accuracy.
Track Purchase Orders and ensure timely confirmation of goods receipt at the warehouse.
Monitor inventory availability and resolve stock discrepancies proactively.
Stakeholder Coordination
Serve as a single point of contact between Sales and internal teams:
Procurement: Order fulfillment and inventory alignment.
Warehouse: Dispatch coordination and material movement (including book lists follow-ups).
Logistics: Monitor delivery timelines and shipment tracking.
Customer Support: Handle order-related queries, returns, and replacements.
IT: Coordinate ERP or data integration issues.
Accounts: Manage invoicing, reconciliation, and payment status.
Online & Kitting Management
Oversee online school ordering portals and open links.
Track online kitting progress and communicate timelines.
Ensure accurate data uploads and link readiness before launch.
Sample & School Coordination
Manage teacher sample kits and coordinate school deliveries.
Handle internal approvals and school confirmations for samples.
Communicate dispatch timelines and ensure timely deliveries.
Reporting & MIS
Prepare and circulate daily, weekly, and monthly MIS reports for sales and dispatch.
Maintain Excel dashboards for order tracking and performance metrics.
Create PowerPoint presentations and review decks for management.
Communication & Documentation
Handle internal and external communications via email, WhatsApp, and calls.
Maintain proper documentation for all correspondence and transactions.
Ensure timely resolution of operational or coordination issues.
Desired Candidate Profile
Experience: 6 to 8 years in Sales Administration, Order Management, or related roles.
Technical Skills:
Advanced Excel (Pivot Tables, VLOOKUP, Macros)
Strong MIS Reporting and PowerPoint presentation skills
Hands-on experience with ERP systems (Microsoft D365 preferred)
Soft Skills:
Excellent coordination and communication abilities
Strong problem-solving and multitasking skills
Proactive, detail-oriented, and organized approach
Ability to work independently and manage multiple priorities
Why Join Us?
Dynamic and fast-paced work environment
Opportunity to work closely with senior leadership
Key role in driving operational excellence and supporting business growth