Key Responsibilities
Outbound & Inbound Calling: Contact potential or existing customers using structured scripts and directories to pitch company offerings.
Lead Generation: Identify new sales opportunities through active prospecting, cold calling, and qualifying incoming interest.
Closing Sales: Persuade prospects by demonstrating how products or services meet their specific needs, handling objections, and finalizing transactions.
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.