A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 18,005 /నెల
Domestic Bpo
థానే వెస్ట్, ముంబై
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6 నెలలు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
