Recovery Agent

Job Title: Recovery Agent

Company Overview:

Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable,

convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to

individuals and businesses. As a first in the country, we are providing unique 24/7 services to our

customers which include battery delivery, battery swapping & breakdown assistance.

Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance

mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation,

teamwork, and employee well-being.

Position Overview:

We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery

Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of

our assets. The ideal candidate will possess strong communication skills, a keen sense of

responsibility, and the ability to handle challenging situations with professionalism and tact.

Roles and Responsibilities:

1. Customer Outreach and Payment Collection:

• Contact customers listed in the recovery database to discuss and arrange the payment of

overdue amounts.

• Conduct follow-up calls as necessary to ensure payments are received within agreed

timelines.

2. Route Planning and Execution:

• Coordinate with fellow agents and the operations manager to plan and optimize daily

recovery routes.

• Visit customers' locations to discuss overdue payments or recover assets as required.

3. Standard Operating Procedures (S.O.P.) Compliance:

• Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the

defined limits to handle recovery processes effectively.

• Ensure all actions taken are documented and reported in line with company policies.

4. On-Site Recovery Operations:

• Independently visit defaulters to negotiate payments or recover vehicles as per company

guidelines.

• Handle on-site interactions with professionalism to maintain customer relationships and the

company's reputation.

@bijliride www.bijliride.com

5. Deadline Management:

• Work diligently to meet deadlines set by the operations manager for recovering payments

and assets.

• Report progress and any challenges faced to the manager in a timely manner.

6. Interpersonal Skills:

• Exhibit strong interpersonal skills to build rapport with customers and manage interactions

positively.

• Maintain a calm and professional demeanor, even in difficult or high-pressure situations.

Preferred Candidate Profile:

• Proven experience of 1 year in a similar role involving customer interaction and debt

collection.

• Excellent verbal communication skills in Hindi, English, and Telugu.

• Strong problem-solving abilities and attention to detail.

• Ability to manage time effectively and prioritize tasks in a fast-paced environment.

• Knowledge of the electric vehicle industry or rental services is an advantage.

Company Benefits:

• Competitive salary package commensurate with experience and qualifications.

• Opportunity to be part of a dynamic startup environment and contribute to meaningful

sustainability initiatives.

• Flexible work hours and a supportive work culture that values work-life balance.

• Opportunities for professional growth and development through training and skill

enhancement programs.

Additional Information:

Location: Hyderabad

Experience Range: Up to 1 Year

Join us at Bijliride and be part of a passionate team committed to revolutionizing urban mobilitywhile

making a positive impact on the environment. If you are enthusiastic about driving organizational

success through effective social media management, we want to hear from you! Apply nowwith your

resume and cover letter outlining your relevant experience and why you are the ideal candidate for

this role.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 3 years of experience.

Recovery Agent job గురించి మరింత

1. Recovery Agent jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹15000 - ₹26000 నెలకుని మీరు ఆశించవచ్చు. ఇది హైదరాబాద్లో Full Time Job.
3. Recovery Agent job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Recovery Agent jobకు 6 working days ఉంటాయి.
4. ఈ Recovery Agent jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Recovery Agent jobకు కంపెనీలో ఉదాహరణకు, Bijlirideలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Recovery Agent రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Bijliride వద్ద 3 Recovery Agent ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: పురుష అభ్యర్థులు మాత్రమే ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి apply చేసుకోవచ్చు.
8. ఈ Recovery Agent Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Recovery Agent job Day Shift కలిగి ఉంది.