Product Support Specialist - Digital Platforms

Product Support-Digital Platforms_HO & SUPPORT-Customer 360_Mumbai - Responsible for providing product support for digital platforms, ensuring smooth operation and customer satisfaction. - The role involves working closely with customer 360 teams to address issues and improve platform performance. - Requires understanding of digital product functionalities and ability to troubleshoot customer queries. - The position is based in Mumbai and involves coordination with support and operations teams. - Ideal candidates should have experience in product support or customer service related to digital platforms. - The role demands good communication skills and the ability to work in a dynamic environment. - Candidates may need to liaise with technical teams to resolve complex issues. - Emphasis on delivering timely and effective solutions to enhance customer experience. - The job is suited for professionals interested in digital product ecosystems and customer-centric roles. - Collaboration and problem-solving skills are key to success in this position.