ఆపరేషన్ ఎగ్జిక్యూటివ్

We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.

Key Responsibilities:

• Manage the Customer Service Field Team and Support Technicians

• Professionally handle customer calls and resolve complaints

• Coordinate with clients, the production team, and management

• Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps

• Plan replacements and maintenance for faulty devices

• Conduct customer training sessions on VTS operations and report generation

• Perform GPS data analysis

• Update information systems and maintain accurate records

• Report progress and status updates to both customers and internal teams

• Assist with other VTS-related activities as required by the client

Requirements:

• Graduate in any discipline with a one-year computer diploma,

• Strong written communication

• Proficiency in MS-Office/Open Office and Google Maps

Additional Requirements:

• Must have personal conveyance for commuting

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.