We are looking for an Online Sales Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹25,000- ₹50,000, along with growth opportunities.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th or above and the candidate must be a fresher. You will be responsible for generating prospects and converting them into true value customers, addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with working 6 days during the Day shift.