Customer Support Executive – Domestic Non-Voice / Web Chat
Teleperformance Global Services Pvt. Ltd. is hiring experienced candidates for a Domestic Non-Voice – Web Chat Support (Telecom Process) role in Ambattur, Chennai.
Job Responsibilities:
Handle customer queries through web chat, chat and email.
Understand customer concerns and provide accurate solutions.
Maintain professional communication and customer service standards.
Resolve customer queries within the required turnaround time.
Maintain quality and accuracy while handling multiple chats.
Eligibility:
Qualification: Any Graduate / Post Graduate
Experience: 1–5 Years
Minimum 1 year BPO experience is mandatory.
Non-Voice / Chat / Email Support experience preferred.
Good English written and verbal communication.
Good typing speed and accuracy.
Basic computer knowledge and customer-handling skills.
Telecom process experience is an advantage.
Immediate joiners only.
Job Details: