We are looking for a MUTUAL FUND EXECUTIVE to join our team, VIC WEALTH IMF LLP, to handle customer provide exceptional customer support and resolve queries related to the Industry. The role offers an attractive in-hand salary of In Hand Salary and growth opportunities.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is a fresh graduate or an experienced professional. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary.
Working Days: Mon - Sat
Shift Type: Day
Job Hours: 9:30 - 6 pm