Loan Recovery Executive

Job Description – Telecaller (Recovery & Collection)

Company: SFS Allianz Pvt Ltd
Position: Telecaller – Recovery & Collection
Experience: Minimum 1 Year
Qualification: 12th Pass / Graduate
DRA Certification: DRA Certified / Non-DRA Both Can Apply
Work Type: Telecalling / Voice Process

Job Responsibilities:

• Make outbound calls to customers regarding pending loan payments and overdue dues.

• Follow up with customers for EMI payments and outstanding amounts.

• Handle recovery and collection-related queries professionally.

• Convince customers to clear pending payments within the given timelines.

• Maintain regular follow-ups with overdue customers.

• Update call records, payment commitments and collection status in the system.

• Achieve assigned daily, weekly and monthly collection targets.

• Maintain professional communication and customer relationships.

Candidate Requirements:

• Minimum 1 year of experience in Telecalling, Recovery or Collection.

• Previous Collection Experience is Mandatory.

• Candidates with DRA certification and Non-DRA candidates both are welcome.

• Good communication and convincing skills.

• Ability to handle customers and payment-related objections.

• Target-oriented and comfortable working in a collection process.

• Immediate joiners preferred.
  

Interested Candidates:

Candidates with prior experience in Loan Collection, EMI Recovery, Banking Collection, NBFC Collection or Telecalling Recovery can apply.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 6+ years Experience.