కీ అకౌంట్ ఎగ్జిక్యూటివ్

Key Responsibilities:

● Client Relationship Management:

○ Serve as the main point of contact for assigned enterprise clients.

○ Develop deep, strategic relationships with key stakeholders, including C-level executives.

○ Understand client goals and objectives, and align our solutions to meet their needs.

● Onboarding & Implementation:

○ Oversee the onboarding process for new enterprise clients, ensuring a smooth transition and successful implementation.

○ Collaborate with internal teams to tailor the implementation strategy based on client requirements.

● Product Adoption & Usage:

○ Monitor and drive product adoption to ensure clients are fully utilizing the features

and benefits of our solutions.○ Provide training and support to clients as needed, including creating and

delivering tailored presentations and workshops.

● Strategic Guidance & Consulting:

○ Offer strategic advice and recommendations to help clients achieve their business objectives using our products.

○ Proactively identify opportunities for clients to leverage additional features or services.

● Customer Advocacy:

○ Act as the voice of the customer internally, providing feedback to product and development teams to influence product improvements.

○ Advocate for clients' needs and ensure their feedback is addressed in a timely manner.

● Issue Resolution & Support:

○ Address and resolve any issues or concerns that arise, working closely with support and technical teams.

○ Ensure that service levels and client expectations are consistently met or exceeded.

● Renewals & Upselling:

○ Manage the renewal process for enterprise accounts, ensuring high renewal rates and identifying opportunities for upselling or cross-selling additional products and services.

○ Work with the sales team to develop account strategies and growth plans.

● Reporting & Analysis:

○ Track and report on key metrics related to client success, including product usage, satisfaction, and renewal rates.

○ Prepare and deliver regular business reviews to clients, highlighting achievements and areas for improvement.

Qualifications:

● Experience:

○ Minimum of 1-2 years of experience in Customer Success, Account Management, or a related role, with at least 1 year focused on enterprise clients.

○ Proven track record of managing and growing relationships with large, strategic accounts.

● Skills:

○ Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.

○ Strong problem-solving abilities and a proactive approach to addressing client needs and challenges.

○ Deep understanding of enterprise software solutions and the ability to articulate complex concepts clearly.

○ Experience with CRM software and other customer success tools.

● Education:

○ Bachelor’s degree in Business, Marketing, Technology, or a related field. Advanced degrees or certifications in Customer Success or Account Management are a plus.

● Other:

○ Ability to travel frequently as needed to meet with clients or attend industry events.

○ A customer-centric mindset with a passion for delivering exceptional service.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 2 years of experience.

కీ అకౌంట్ ఎగ్జిక్యూటివ్ job గురించి మరింత

1. కీ అకౌంట్ ఎగ్జిక్యూటివ్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹30000 - ₹40000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. కీ అకౌంట్ ఎగ్జిక్యూటివ్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ jobకు 6 working days ఉంటాయి.
4. ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ jobకు కంపెనీలో ఉదాహరణకు, Hr Huddleలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Hr Huddle వద్ద 1 కీ అకౌంట్ ఎగ్జిక్యూటివ్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ కీ అకౌంట్ ఎగ్జిక్యూటివ్ job Day Shift కలిగి ఉంది.