ఇంటర్నేషనల్ వాయిస్ ప్రాసెస్

Job post summary

Date posted: July 4, 2026

Pay: ₹350,000.00 - ₹470,000.00 per month

Job description:

We’re Hiring | Customer Support Executive – International Voice Process

Location: Hyderabad

Experience: 1–5 Years

Join our team and build your career in an exciting International Inbound Voice Process.

Key Responsibilities:

• Handle inbound customer calls and resolve customer queries efficiently

• Deliver excellent customer service and ensure customer satisfaction

• Understand customer concerns and provide appropriate solutions

• Maintain accurate records of customer interactions

• Escalate complex issues to the appropriate teams

• Meet quality and productivity targets

• Follow company policies and customer service guidelines

Required Skills:

• International Voice Process Experience

• Inbound Customer Support

• Excellent English Communication (Verbal & Written)

• Customer Service

• Customer Handling Skills

• Problem-Solving Ability

• Active Listening

• Call Handling

• Conflict Resolution

• Basic Computer Knowledge

• MS Office

• Time Management

• Multitasking

• Teamwork

Eligibility:

• Minimum 1 year of experience in an International Voice Process (Inbound Calling) is mandatory

• Excellent communication skills in English

• Ability to work in a fast-paced, target-driven environment

• Comfortable working in 24/7 rotational shifts, including night and graveyard shifts

• Immediate joiners or candidates serving up to 15 days’ notice are preferred

Why Join Us?

Attractive salary package with performance incentives

Two-way cab facility

₹20,000 Loyalty Bonus

Career growth opportunities

Supportive and dynamic work environment

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 1 - 3 years of experience.