🚀 Hiring | US Voice Analyst 🌎📞
📍 Location: Chandigarh/Mohali
💼 Experience: 0–3 Years
🕒 Shift: US Shift / Night Shift
📌 Employment Type: Full-Time
💰 Salary Package:
₹20,100 CTC + ₹3,000 Night Shift Allowance
🎉 Incentives up to ₹10,000
━━━━━━━━━━━━━━━━━━━
✨ About the Role
We are looking for enthusiastic and customer-focused US Voice Analysts to join our growing team.
🔹 Key Responsibilities:
📞 Handle inbound & outbound calls with US customers
📝 Resolve customer queries professionally and efficiently
💻 Maintain accurate records in CRM/tools
✅ Follow quality standards and process guidelines
🚨 Escalate complex issues to relevant teams
🎯 Meet productivity & customer satisfaction targets
🔹 Required Skills:
🗣️ Excellent English communication skills
🤝 Strong interpersonal & listening skills
💡 Problem-solving mindset
💻 Basic knowledge of MS Office & CRM tools
🌙 Comfortable working in night/rotational shifts
🎓 Eligibility:
✔️ Graduates can apply
✔️ Freshers & Experienced candidates are welcome
🎁 Perks & Benefits:
💰 Attractive salary package
🎉 Up to ₹10,000 incentives & performance bonuses
🚖 Cab Facility (Pick & Drop)
📈 Career growth opportunities
⚡ Immediate Joiners Preferred
📩 Whatsapp your CV: 6280541966
👩💼 Thanks & Regards
Ankita Chandel
HR Recruiter