International Voice Process

Job Title: International Voice Support Executive (HR Support)

We are looking for an International Voice Support Executive to join our team at India’s No. 1 MNC to handle customer calls, provide exceptional customer support, and resolve queries related to HR Support. The role offers an attractive in-hand salary of ₹28,000 – ₹30,000 per month along with excellent growth opportunities.

Key Responsibilities:

• Handle inbound customer calls in a professional and efficient manner.

• Address employee queries related to HR processes such as payroll, attendance, leave management, and policies.

• Resolve concerns and manage complaints with a customer-first approach.

• Maintain accurate records of interactions and ensure timely follow-ups.

• Provide clear and accurate information to employees to resolve their issues effectively.

• Meet performance targets (quality, productivity, and SLA adherence).

• Collaborate with internal teams to resolve complex HR-related concerns.

Job Requirements:

• Minimum qualification: Graduate (Any Stream)

• Experience: 0–6 months in Customer Support / Voice Process (Freshers can apply)

• Strong communication skills in English (mandatory for international process)

• Good problem-solving and interpersonal skills

• Basic computer knowledge

The candidate should be comfortable working 5 days a week (rotational week offs) during rotational shifts (including night shifts).

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 6 months of experience.