ఇంటర్నేషనల్ నాన్ వాయిస్ ప్రాసెస్

Customer Service – Back Office (Chat Process)
Position: Customer Service – Back Office (Service & Sales | Chat Process – Non-Voice)
Location: Ahmedabad, Gujarat
Employment Type: Full-Time
Interview Mode: Virtual

Job Responsibilities

• Handle customer queries through chat support.

• Provide accurate, professional, and timely written resolutions.

• Assist customers with both service-related and sales-related inquiries.

• Deliver an excellent customer experience through effective written communication.

• Meet quality, productivity, and customer satisfaction targets.

Eligibility Criteria

• Freshers and experienced candidates can apply.

• Excellent written English communication is mandatory.

• Strong grammar with no grammatical errors is required.

• Qualification: 10+3 Diploma / HSC / Any Graduate.

• Basic computer knowledge is required.

• Comfortable working in 24×7 rotational shifts.

• Must be comfortable with the offered salary package.

• Regular college students are not eligible.

• No leave will be granted during the first 6 months of employment.

Salary & Benefits

• CTC: ₹26,000 – ₹36,000 per month

• 5 Days Working

• Night Shift Allowance

• One-Way Cab Facility

• Provident Fund (PF)

• Group Insurance

• Gratuity Benefits

• Career Growth Opportunities

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 3 years of experience.