ఇంటర్నేషనల్ నాన్ వాయిస్ ప్రాసెస్

📢 WE ARE HIRING | Customer Service Representative – Chat Process

📍 Location: Malad, Mumbai

💰 Salary: ₹28,000 In-Hand per month

🕒 Shift: 24/7 Rotational Shifts

📅 Working Days: 5 Days Working | 2 Rotational Week Offs

🔹 Job Description:

Teleperformance is urgently hiring Customer Service Representatives for its Chat Process. If you have excellent written communication skills and customer service experience, this is a great opportunity to grow your career with a global leader!

🔹 Key Responsibilities:

• Handle customer queries and concerns through chat professionally.

• Provide accurate product/service information and resolve customer issues.

• Maintain high customer satisfaction (CSAT) and achieve defined KPIs.

• Update CRM systems and maintain accurate interaction records.

• Follow process guidelines, data privacy, and compliance standards.

🔹 Eligibility Criteria:

✅ Graduation is mandatory.

✅ Prior Customer Service/BPO experience is mandatory.

✅ Banking/Financial process experience is an added advantage.

✅ Excellent written English communication and typing skills.

✅ Strong problem-solving and multitasking abilities.

✅ Must be comfortable working in 24/7 rotational shifts.

✅ UAN check is mandatory.

🔹 Documents Required:

• Offer Letter

• Relieving Letter

• Bank Statements

• Salary Slips

📩 Interested candidates can apply now!

📲 Share your updated CV or DM me for more details.

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 6 months - 1 years of experience.