A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
20,000 - 35,000 /నెల
Upskill Academy
సాల్ట్ లేక్, కోల్కతా
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 6+ ఏళ్లు అనుభవం
फुल टाइम
Customer Support Executive (International Process – voice)
Job Type: Full-Time | Work From Office
Role Summary:
We are looking for enthusiastic and customer-focused individuals to join our International Customer Support Team (Voice). The role involves assisting international customers with their queries and providing exceptional service through voice channels.
Key Responsibilities:
Handle international customer queries via chat and voice efficiently and professionally.
Resolve issues related to bookings, payments, and account assistance.
Maintain accuracy, empathy, and professionalism in all interactions.
Ensure high levels of customer satisfaction and adhere to company policies.
Meet performance targets related to quality and productivity.
Eligibility Criteria:
Education: Minimum 12th / +2 / Graduate (any stream)
Experience:
Minimum 1 year of experience in international customer support preferred. or fresher
Communication Skills: Excellent verbal and written English communication is mandatory.
Age Limit: Maximum 35 years
Shifts: Rotational shifts (including night shifts)
Work Mode: Work From Office
