A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
35,000 - 44,000 /నెల
Teleperformance
సెక్టర్-7 మానసరోవర, జైపూర్
కస్టమర్ మద్దతు / టెలికాలర్ లో 6 - 12 నెలలు అనుభవం
ఫుల్ టైమ్
We are looking for a International Customer Support Executive to join our team
at Teleperformance. The role offers ₹35000 - ₹44000 and involves managing
customer calls, delivering outstanding customer service related to
[••industry_label••]. Join us for a great work environment with various
opportunities for career growth.
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving
mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer
satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 1 years of
experience. The role involves resolving customer complaints, providing right
information and escalating complex problems to the relevant department when
needed. Candidates must be open to a 5 days working week during the ROTATIONAL
shift.
High Demand
