Qualification – Any graduate (mandatory)
Mode of Work(WFH or WFO) - WFO
Interview process – Versant, CD and OPS Interview
Versant Threshold : 58 and above only
Location – Bangalore, Mumbai and Pune
Shift Timing – US shift, 9 hours working. Rotational off.
Job description:
We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.
Responsibilities:
Handle inbound/outbound calls and resolve candidate’s queries and complete job application.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ensure Customer Satisfaction
Requirements:
Excellent communication skills (verbal and written).-MUST
Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule. (2-way cab)
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).