A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 25,000 /నెల
Placynt Talent Management
Block H Block D Sector 46 Gurgaon, గుర్గావ్
కస్టమర్ మద్దతు / టెలికాలర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Job description:
Job Title: Customer Support Executive
Job Summary:
We are looking for a Customer Support Executive with excellent communication skills to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The ideal candidate should be customer-focused, patient, and able to manage multiple interactions efficiently.
Key Responsibilities:
Handle inbound customer calls, emails, or chats
Resolve customer queries and complaints in a professional manner
Provide accurate information about products/services
Maintain proper records of customer interactions
Escalate complex issues to the concerned team when required
Ensure customer satisfaction and build long-term relationships
Follow company guidelines and quality standards
Requirements:
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to handle pressure and multitask
Graduate preferred (Freshers can also apply)
